Privacy Policy

Privacy Policy for Inland Water Transport, Assam (Online Ferry Ticket Booking Service)

This Privacy Policy describes how the Inland Water Transport (IWT) Ferry Booking Service in Assam collects, uses, and shares your information when you use our mobile application available on the Google Play Store. By using our app, you agree to the collection and use of information in accordance with this policy.

Information Collection:

  • Personal Information: We collect personal information such as your name, mobile number, email address, address, and city pin code when you book ferry tickets through our app.
  • Device Information: We may collect information about your device, including device type, operating system, and IP address, to improve our services and ensure security.
  • Location Information: With your consent, we may collect your location information to provide you with relevant ferry options and directions.
  • Use of Information: We use the collected information to process your ferry bookings, send booking confirmations, provide customer support, and improve our services. Your personal information may be used to send you notifications about your bookings, updates on ferry schedules, and promotional offers related to our services.
  • Information Sharing: We do not sell, trade, or rent your personal information to third parties without your consent. Your information may be shared with trusted third-party service providers who assist us in operating our ferry booking service, such as payment processors and email service providers.
  • Data Security: We employ security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use encryption techniques, firewalls, and secure server infrastructure to safeguard your data during transmission and storage.
  • User Rights: You have the right to access, update, or delete your personal information stored in our app. You can do so by contacting us through the provided contact information. You may also opt-out of receiving promotional communications from us by following the unsubscribe instructions included in the app or by contacting us directly.
  • Children's Privacy: Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated Privacy Policy within the app.

If you have any questions, concerns, or suggestions regarding this Privacy Policy or our privacy practices, please contact us via Toll free no: 1800 889 4717 or Email ID: grc.aiwtds@gmail.com. By using our app, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.